Born & raised in the Florida Panhandle, Joey has a
unique view of life through his rural heritage.
It's through this
perspective of life that has helped him be successful in helping others
become successful. His "southern gentlemen" nature along with a
positive outlook on
life provides motivation to do your best in all
you attempt in life.
When Joey says, "Your
Success Is My Business"™,
you can believe he means it.
Joey's career currently includes
leading a national team as
National Director of Customer Experience for
Here he leads the company's
Net Promoter® program, all Customer Experience
programs, and spearheaded the companies Social Media program. He
and oversees their communities for the following sites:
In this capacity with both organizations, he spends a great deal of
his time helping businesses (and individuals) become "known"
and creating their personal brand. He's also the #1 voice for
the customer experience.
Joey too is a member of the global
Experience Board and works
to not only learn more about creating Legendary Customer Experiences
but also to serve and help others.
The more a business is known, the more customers they will have
and ultimately the more success (of course,
a quality product
and world-class customer service is
a large part of the winning formula as well).
Joey likes to put what he
does this way (aka, his "bio"):
Fortunately I've been
blessed in leading great teams which has been a huge factor
in my success. Part of my role has been as a change agent and I have had
huge success in refocusing department/organization vision & culture which
maximizes not only revenues but also company metrics and moral.
Another role has been as a crisis manager bringing organizational skills
and a logical decision making process to solving sensitive,
time-critical problems involving customers, vendors and employee/peers.
I'm driven by my personal mission statement of "Your
Success Is My Business"™
and in that, putting the customer experience/person first in everything I
In not creating world-class service, but rather in creating Legendary
Lastly, in helping people/businesses become KNOWN in expanding their
and developing their personal brand or identity,
(whether within their local neighborhood, city, state, regionally,
nationally or globally)
through the use of communication & connectivity solutions, social media
and other processes which contribute to their success.
In all of the above, doing this in just being me bringing common sense, plan
some fun & humor all with being the southern gentlemen.
Now isn't that a refreshing approach in today's hectic world?
Joey at FDR's "Little White House"
in Warm Springs, GA
Along with his wife Chris,
they are influencing
and raising his step-son, Zac. They are also cheering
on Joey's son, David, who is about to serve the country in the US Army.
Joey also has a daughter, Kristin.
Chris & Joey Peacock
What do other people say about Joey?
See his "recommendations"
What is Joey's "Mission Statement"?
Find out here.
What are some of Joey's passions?
Learn more here.
"I've never known a man
worth his salt who in the long run,
deep down in his heart, didn't appreciate the grind, the discipline. …
I firmly believe that any man's finest hour—this greatest fulfillment to all
he holds dear—
is that moment when he has worked his heart out in a good cause and
lies exhausted on the field of battle victorious."